General Overview

The Field Service Technician will be responsible for supervising the installation of the company’s equipment in the field, providing start-up, testing, and training services in the field, performing inspection and preventive maintenance services for equipment in the field, troubleshooting repairing and assisting with upgrades on existing equipment in the field.  Work will include extensive travel, both within and outside of the United States.

Responsibilities

• Equipment Installations – Supervise and/or perform the assembly and installation of new or rebuilt capital equipment and provide startup, testing and training services in the field.

• Equipment Maintenance – Perform inspection and preventive maintenance services.

• Equipment Service – Troubleshoot and repair equipment in the field as needed.

• Equipment Upgrades – Assist in the upgrading of existing equipment in the field.

• Technical Support – Whether working at the company’s facilities or in the field, assist in responding to requests for technical support for the operation, maintenance, and servicing of customer equipment.

• Operation, Maintenance and Training Materials – Assist in the development or updating of equipment operation, maintenance and training materials related to the company’s products.

• Advanced Planning – Assist in the development of detailed installation and field service plans prior to going out in the field to prepare appropriate schedules, and better understand the rigging, material staging and resource requirements, relating to such activities.

• General Customer Assistance – Assist the Field Service Manager, the Project Manager and Engineering Manager in providing other services to the company’s customers.

• Reporting Requirements – Generate comprehensive daily field service reports in a detailed and professional manner.

Required Qualifications

• Minimum 5 years’ experience in technical support of industrial equipment.

• Minimum 5 years’ experience in assembly and/or service for large capital equipment projects.

• Experience with rigging and lifting equipment (overhead, gantry, and jib cranes, forklifts, etc.) required.

• Experience with welding and/or fabricating (MIG, TIG and/or Stick) required.

• Experience with general hand tools and large power tools and pneumatic tools required.

• Willing to be assertive while technically supervising the work of third-party contractors in the field to protect the company’s interests.

• Ability to read and understand technical drawings, specifications, and other documentation for large, moving equipment.

• Capable of operating with minimum supervision, strong problem-solving skills and strong verbal and written communication skills.

• Must be able to work well with people (colleagues, subcontractors, clients, etc.)

• Must hold a current driver’s license and be willing to travel; approximately 75% travel required.

Preferred Qualifications

• Associate’s Degree or Certification from Technical College preferred, but not required.

• Basic computer skills for reporting – Microsoft Office (Word, Excel, Outlook, OneNote, Teams, etc.)

• National Commission for the Certification of Crane Operators (NCCCO) Certification preferred.

• American Welding Society (AWS) Certification preferred.

• Experience with equipment foundation work (concrete, grout, form work, anchoring methods, etc.) preferred.

• Safe work practices – OSHA 10 or OSHA 30 certification preferred.

General Overview
The Mechanical Design Engineer will work on the Design and Manufacturing of railway maintenance equipment. This role will focus on design and drafting of parts and assemblies, analysis of structural components, generation of bills of material, and documentation of operation and maintenance procedures. The successful candidate will be technically oriented with strong oral, written, and interpersonal communication skills. This position requires the following knowledge, skills, and abilities:

Responsibilities
•  Develop and improve designs for new and existing maintenance equipment using 2D and 3D CAD  software
•  Draft and revise 2D manufacturing drawings using ANSI and Geometric Drafting & Tolerancing  standards (2009 ASME y14.5)
•  Analyzing components using Finite Element Analysis (SolidWorks Simulation) to validate the factor of safety
•  Perform various machine design calculations using both software and hand calculation methods for material selection and design criteria compliance.
•  Assess sub-components and electrical components for interfacing with the structural equipment
•  Interface with outside vendors and suppliers of sub-components to verify compliance of product specifications
•  Generate bills of material based on fabricated and purchased components for import into the ERP database
•  Document and revise procedures for operation and maintenance of equipment
•  Communicate with Executives, Managers, and co-workers in formal and informal settings
•  Adhere to a fast-paced schedule and timeline while maintaining a high-quality standard of work.

Required Qualifications
•  Bachelor’s of Science in Mechanical or Structural Engineering with a minimum 3.0 cumulative GPA
•  Computer proficient; Experience with designing and drafting in 3-D CAD (SolidWorks strongly preferred)
•  Prior knowledge of Microsoft Office Suite
•  Demonstrated technical writing abilities, and strong verbal skills
•  Self-motivated with effective communication and team-working skills
•  Excellent analytical and problem-solving skills
•  Availability to work on-site at the BBM Engineering and Service office in Oxford, CT (hybrid option)

Preferred Qualifications:
•  Demonstrated understanding of general electrical design and principles.
•  Certified Solidworks Associate in Mechanical Design
•  Prior experience with Finite Element Analysis, ANSYS or SolidWorks Simulation
•  1-3 years work experience within Mechanical Design
•  Demonstrated project and team experience.

General Overview
The Mechanical Engineering Intern will gain practical work experience in the Design and Manufacturing of railway maintenance equipment. This role will focus on design and drafting of parts and assemblies, analysis of structural components, generation of bills of material, and documentation of operation and maintenance procedures. The successful candidate will be technically oriented with strong oral, written, and interpersonal communication skills. This paid internship requires the following knowledge, skills, and abilities:

Responsibilities
• Develop and improve designs for new and existing maintenance equipment using 2D and 3D CAD software
• Draft and revise 2D manufacturing drawings using ANSI and Geometric Drafting & Tolerancing standards (2009 ASME y14.5)
• Analyzing components using Finite Element Analysis (SolidWorks Simulation) to validate the factor of safety
• Perform various machine design calculations using both software and hand calculation methods for material selection and design criteria compliance.
• Assess sub-components and electrical components for interfacing with the structural equipment
• Interface with outside vendors and suppliers of sub-components to verify compliance of product specifications
• Generate bills of material based on fabricated and purchased components for import into the ERP database
• Document and revise procedures for operation and maintenance of equipment
• Communicate with Executives, Managers, and co-workers in formal and informal settings
• Adhere to a fast-paced schedule and timeline while maintaining a high-quality standard of work.

Required Qualifications
• Minimum 3.0 cumulative GPA.
• Completed Sophomore year working towards a BS in Mechanical or Structural Engineering.
• Computer proficient; Experience with designing and drafting in 3-D CAD (SolidWorks strongly preferred)
• Prior knowledge of Microsoft Office Suite
• Demonstrated technical writing abilities, and strong verbal skills
• Self-motivated with effective communication and team-working skills
• Excellent analytical and problem-solving skills
• Availability to work on-site at the BBM Engineering and Service office in Oxford, CT

Preferred Qualifications:
• Demonstrated understanding of general electrical design and principles.
• Certified Solidworks Associate in Mechanical Design
• Prior experience with Finite Element Analysis, ANSYS or SolidWorks Simulation
• Previous internship/co-op experience within Mechanical Design
• Demonstrated project and team experience.